Business Process Reengineering

“For some employees in an organization, BPR stands for: Blood Pressure Raiser. For others it means: Blood Pressure Reliever!” – unknown

Imagine a company has to travel the road from A to B. The company could improve the way that it travels the road by moving from foot to bicycle and then from bicycle to car. However, true BPR would look at taking a different path. A company could forget about travelling on the same old road and use an air plane to get to its final destination. Companies often follow the same indirect path for doing business, not realizing there might be a different, faster, and more direct way of doing business. Creating value for the customer is the leading factor for instituting BPR, and information technology often plays an important enabling role. Radical redesign and reorganization of an enterprise (wiping the slate clean) sometimes is necessary to lower costs and increase quality of service. And information technology is the key enabler for that radical change.

Imagine if all the elements in your organization from procurement through to selling of the final product, including all the interim elements such as HR, Engineering, Operations, Marketing and Sales that are needed to make up the final product, were all put in place after defining the best, most accurate and the minimum processes that were needed for the product to go from conception to sale; it would result in not only the most optimum HR, but in the minimum cost and time needed for the product to get to the end customer and provide him with a timely after sales service as well. Most organizations do not define and establish the needed process before they start hiring their HR or before putting their internal IT systems in place. That is the reason why throughout their life cycles, organizations struggle and juggle to keep up with the quality as well as customer care standards.

Defining the Business Processes in your organization and reengineering them through IT based automation or otherwise, can bring in such a high and unexpected level of time, resource and financial efficiency in the organization that without incurring any additional expenditure on the product, it can dramatically raise its financial health. The business process analysis exercise can result in doing more with fewer resources, in optimizing flows, in improving work processes of individuals and entire departments. This very field of Business Process Management will in turn reduce the time spent on achieving operational efficiencies in the organization’s supply and value chains.

Among the areas that fall under the protection of BPR are the automation of repetitive tasks, the reduction of resources and time necessary for the completion of activities, compliance, the monitoring and management of performance, the increase of the productivity of employees, the greater consistency of the client’s experience. Defining of the ‘AS IS’ processes leads to the re engineering of those processes to achieve the above objectives and result in the formulation of the ‘TO BE’ processes. These processes  can then be implemented through an IT based ERP (Enterprise Resource Planning) tool that automates all the possible processes, thereby achieving efficiencies in cost, time and resource.

OliveLit Businesses have industry experts with international Ivy league academic as well as FTSE-100 corporate experience, having developed and successfully implemented operational business processes in large corporates, SMEs as well as new entrants globally. We could help the organization plan, develop and incubate business processes (including the placement and integration of a cost effective ERP tool), with significant improvement in the organization’s operational and financial efficiencies.